We have a multitalented team of agents who have been trained to provide various forms support to your customers over several channels including: telephone, social media and email. This lets you focus on your core business while we support your customers for you. Our agents are fully trained in various industries and can quickly grasp product and technical knowledge to deal with calls independently. Our large talent pool assures you a 24hr support service including weekend and holidays.
We are well equipped to perform outgoing calls on behalf of your business and we have the capability to make cold calls, survey customers and collect market research, guaranteeing you success in all your campaigns
With our outbound service, we also generate and identify qualified leads, engaging potential customers in any way possible to generate brand awareness and close on deals.
BPO Services include:
- Data Entry Services
- Research And Analysis
- Transcription Services
- Sales Services
- Business Training Services
- Backoffice Services