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Is a leading Business Outsourcing Company. We support and enable businesses to provide a personalized and seamless digital experience to their customers, delivering the best operational performance and the ultimate brand experience.
services
Explore how we can help you achieve your goals
Through our unique customer-focused approach, we assist our partners in expanding, managing, and keeping their customer databases intact. Our agents, known for their neutral accents, are highly trained and equipped to handle customer inquiries across a wide range of industries.
As one of the leading outsourcing companies, we are offering a comprehensive suite of professional and back-office services.
We provide Inbound, Outbound, and Professional Services with a team of agents who support your customers through phone, social media, and email. While you focus on your business, we manage customer service.
Welcome to the future of business, where Artificial Intelligence (AI) and digital solutions are not just buzzwords, but powerful tools that drive success. Our company is at the forefront of this digital revolution, offering a suite of AI and digital solutions designed to propel your business to new heights.
what we stand for
Our Mission and Values as OmniContact
We are building OmniContact to be the global BPO company of choice providing contact centre, digital and professional services — In Africa and Beyond. Our key differentiators leverage on Innovation, Exceptional Customer Engagement and Robust Technology.
benefits
Our exceptional services will ensure that the following are archieved:
Our agents know how to follow a script and build rapport with customers & are well-trained to provide the required technical information to a potential customer.
Contact UsYou are guaranteed of improved customer acquisition through the help of well-trained agents who can persuade prospects that your products are worth buying.
Contact UsYour employees will be able to focus on business critical tasks while we manage the outbound calls and convert your leads into paying customers.
Contact Usour facilities
Our exceptional services will ensure that the following are achieved:
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Are you considering outsourcing some of your business processes but don't know how and why you should outsource? Download the OmniContact e-book series and get all the information you need.
OmniContact provides a multitalented & multi-lingual team of agents who have been trained to provide various forms of support to your customers over several channels including: telephone, social media and email.
Meet Our Agentsblogs
Keep yourself informed by staying up to date with our latest blog posts.
The potential of AI is limitless for small and medium scale business.AI automation solutions, making life easier.
In the heart of Zimbabwe, a country of approximately 15,178,979 people according to the 2022 census stats. According to UNICEF, Nearly 48% are children. Most of them, about 72%, reside in rural areas. These areas, unfortunately, are often the worst off in terms of health, education, nutrition, water and sanitation, access to information, and other […]
In the globalized world of business, offshore outsourcing has become a key strategy for companies seeking to streamline operations, reduce costs, and access global talent. One country that stands out as an ideal offshore outsourcing destination is Zimbabwe. OmniContact: Leading the Way in the BPO industry At the forefront of this movement is OmniContact, Zimbabwe’s […]
In the rapidly evolving world of business, companies are constantly seeking ways to streamline operations, reduce costs, and boost efficiency. One strategy that has proven effective is offshore outsourcing, and Zimbabwe is emerging as a preferred destination for this. A leading player in this sector is OmniContact, a Zimbabwean Business Process Outsourcing (BPO) company. Zimbabwe […]
In the dynamic landscape of global business, organizations are continually seeking innovative strategies to enhance efficiency, cut costs, and maintain a competitive edge. OmniContact, a distinguished Business Process Outsourcing (BPO) company headquartered in Southern Africa, emerges as the catalyst for transformative success. Unlocking Southern Africa’s Potential: Situated in the heart of Southern Africa, OmniContact harnesses […]
achievements
Showcasing our achievements and awards, reinforcing our credibility and expertise.
Why wait? Schedule a discovery call today!
View our awards and see how we achieve excellence every day!